pro web video

more than just video production

Jan
24

Facebook Video Tutorials

How to FacebookAll you need to know about Facebook and Facebook Marketing

All you need to know about Facebook and Facebook Marketing is the second series in our social media marketing video tutorials that our sister company Opace are rolling out over the next few months covering Facebook, Twitter and YouTube.

In this Facebook video tutorials blog we’re looking at the basics of Facebook and Facebook Marketing:

 

Facebook video tutorials

Facebook Timeline overview and features

 

How to create a Facebook account


How to setup your Facebook profile

 


How to upload photos and videos to Facebook

 


How to add Facebook friends and create lists

 


How to change your Facebook username – Vainty URL

 


How To Create Facebook Groups & Events


How to use Privacy settings

 


How to create a Business Page (Fan Page

 


How to use Facebook polls

 


How to install a Static HTML (iframe) tab

 


How to Facebook Ads (Part 1)

 

 

and How to Facebook Ads (Part 2)

 

Please let us know if you find this useful by Liking or Tweeting our page and would like to see more? 

 

Jan
16

6 more businesses that will benefit from online video marketing

online video marketing customersWe looked last month at seven businesses that could use online video to find new customers, and we had such a good response we’ve got ten more businesses that are ideal for online video marketing:

Painters and Decorators

There can be no better testimony to your skills than some web video detailing your successfully completed projects. ‘Before and After’ videos will show the full benefit of using your services – and why not record a few customer testimonials in their newly decorated rooms?

Also applies to kitchen and bedroom fitters

Nursery Schools

Filming kids can cause some problems, but getting their parents on side will offer great opportunities to film activities and events at the nursery. In an increasingly competitive market, web videos will help give your school a competitive advantage: parents will see the benefits of choosing your nursery.

Also applies to tutors, private schools and language schools

Nurseries and Garden Centres

There has been a massive growth in interest in both gardening and ‘grow your own’ and there are more TV programmes dedicated to all aspects of gardening. Experienced or new gardeners value expert advice so use ‘how to’ videos as part of your online video marketing. Get the team involved, and, done properly, you are starting to develop into a brand recognised for its expertise and friendliness.

Also applies to landscape gardeners

Solicitors

Choosing a solicitor is always a minefield. Potential clients worry about lack of understanding and expensive fees. They will certainly look online before they choose so as part of your online marketing create video that details your expertise, your back up team or satisfied customers. If you spend a lot of your time offering free consultations on basic aspects of the law, then put this info onto a web video.

Also applies to conveyors and attorneys

Self Storage Units

Again there has been a massive growth in the use of self storage, matched only by the growth in the number of facilities. How to get a competitive advantage? Web video will not only let potential customers see what you offer, but you can answer a lot of those Frequently Asked Questions at the same time too!

Also applies to removal companies

Accountants

Be the accountancy practice that breaks the mould. All accountancy firms have online marketing due to the competitive nature of the sector – and by turning that into online video marketing you will have a chance to differentiate between you and your rivals.

Also applies to debt agencies and insolvencies practice

Remember customers are increasingly expecting to see online video when looking for products and services so using online video marketing should become an important part of any business marketing activity. If you have tried this incredible form of marketing, we’d love to hear from you about your success and the topics covered that have benefited you most.

Jan
16

Why online video means great customer service

Online video for customer serviceCustomer service means different things to different customers – and that means small business can spend a disproportionate amount of time dealing with customer enquiries and complaints.

Online video can offer an excellent way to provide exceptional customer service, and has the further advantages of eventually reducing customer service costs and help build brand.

 

 

Using online video for customer service

Many customer service queries will often come down to variations on some similar topics and creating online videos will help resolve these queries.

#1 – Product enquiries

You can avoid the need to respond to post-purchase questions about products by creating short ‘how to’ videos that cover all aspects of the products especially areas that previous purchasers have had problems with. These videos can be made available online generally as a sales aid, or more detailed videos can be sent to buyers as part of your after-care service.

#2 – After care

Small businesses often score over their larger competitors through the quality of their after care service, but getting the message across to buyers is not always easy. An online video can help. Not only can you outline the after care service, but you can answer some of the more Frequently Asked Questions regarding your after care policy – allowing you more time on sales and prospects.

#3 – Returns and replacements

Why bother using online video to explain something as routine as your how to return or replace an item? Posting pages of web content is unlikely to be read by customers – and you will end up taking more calls or dealing with emails. A web video will allow you to include much more detail, saving time on responding to queries and making sure returns are easier to handle once received.

Secondly, doing something differently, and in a more personal manner, not only shows you care more but allows you to build a brand based on the personality of the organisation. And I do mean the whole organisation – if you have people or teams dedicated to customer service, aftercare or returns, then making web video is a great way to get them involved and show your potential customers the strength of your team.

Remember customers are increasingly expecting to see online video when looking for products and services so using online video marketing should become an important part of any business marketing activity – and affordable for every business. The only limit to what web video can do is your imagination! 

Oct
21

Web video – 5 essential steps

Web video production and marketing“I think, that a year from now, we are going to be sitting here saying – ‘if you don’t have web video… you are just not going to rank.  It will make you last among equals if you don’t have it”

That was Bruce Clay – one of the top SEO experts talking in 2010, and recent changes to how Google ranks websites have proved him correct.

For businesses wanting to maintain a competitive advantage, it should be a case of how best to use web video, not ‘if’. Like all successful marketing, web video production and marketing will take a commitment in time so here is a 5 step guide to help you get the best from your web video:

1. Research your market

Check out your competitors and suppliers to see if [and how] they are using video online. Use the internet and tools like the Google Keyword Tool to research your target market e.g. what are they looking for in search engines. Search for your key products and services on YouTube and use forums and social media sites to discover what your customers are looking for and how using these networks.

2. Prepare for your big production

Decide what subject or subjects you are going to cover in your web video. Keep them short and focussed to a single area. Perhaps you might want to feature the company generally, or focus on some bestselling or new products/services. Web videos which feature product reviews and ‘how to’ guides will often be used by a wider network more than ‘sales’-focussed videos – helping establish your expertise in a wider market.

3. Choose your web video partner

Web video production is an increasingly competitive market so there are lots of companies out there. When choosing any business partner, you need to do research – asking around in person or over the internet is always a good idea – and talk to a few companies first. Watch their previous productions, talk though your concerns and see if they offer any ideas. Be clear about what services they offer, and what is included in the cost.

4. Commit to the shoot

Your web video production partner will advise further, but it’s important to realise that web video production takes a commitment from you and the company –everything from developing ‘the script’ to making sure everything [and everyone] looks clean and tidy on the day. Set time aside and make a list of ‘things to do’ – preparation will help ensure a successful shoot.

5. Make the most of your video

Taking possession of your web video is the end of one process but the beginning of another equally important process, in getting the web video watched. Uploading to your own site is obvious, but it needs to be tagged and described using your websites keywords to maximise its effectiveness. Again, when uploading to YouTube and other networks, correct tagging and describing the video content is crucial. Using the web video on your own social sites is obvious, but like all great ‘films’ it needs distribution – send it to key bloggers, review sites, forums etc.

Taking the first step in web video is perhaps the biggest step, and most web video production companies will offer initial advice and support, free of charge.

Oct
21

Is web video on your Christmas list?

web videoWith Christmas fast approaching, it’s a great time for businesses to look at getting some web video to increase their sales over the festive season. Got new product lines, a new Festive Menu, some brilliant party night to promote? Web video is ideal to sell to your target market.

The attractions for your customers are obvious. Web video is increasingly watched by website users, consider YouTube for example. There’s no need for them to read through masses of online text when a short video can tell them all they need about your special Christmas products – and give them an insight into you and your business too!

Web video helps deliver the personality behind your business – and it’s a cliché but true that people buy people. Let’s be honest, your products are very unlikely to be unique – but your business and people are! You can either get recognised by being the cheapest or being the best. Web video helps you to become the latter. Customers will recognise that you are at least trying to be different, and that will help build your brand.

If it seems so easy, why don’t more businesses use web video? 

One reason is cost, but with your own video advert filmed onsite from as little as £595, web video production might not be as expensive as you think. Like most things technological, web video production costs have reduced over the past few years. Of course, you need to satisfy yourself that you will get a professional and usable web video – so check out your web partner previous productions first.

The next reason for not using video is probably, frankly, embarrassment. People have the idea that the video will consist of them talking straight to camera – and unsurprisingly that puts off lots of people. Talk to your production partner – they will have lots of ideas that might not include you at all! Talk to your team – one of them may love the idea of becoming a ‘web video star’  

How your business can harness the power of YouTube

Another reason businesses often give, is lack of time. Of course, that argument could be used for doing no marketing at all. It’s true that web video – like all successful marketing – needs careful planning and execution but a successful end product will not only give you improved sales but will help with your website’s search engine optimisation (SEO), and harness the power of YouTube to deliver more site visitors. That’s got to be worth taking time over!

Not only is Christmas approaching – offering a golden opportunity to develop your first web video – but there will soon be a time when most businesses will use video as part of their core marketing strategy. To maintain a competitive advantage, especially in difficult trading times, make sure you incorporate web video production in your marketing strategy to stay ahead of the game.

 

 

Sep
27

Get a Google advantage with online video marketing

Google Video SEO There are two important facts to consider when thinking about online video marketing. Firstly, few companies do it. Secondly, Google loves it. These two facts add up to an exciting opportunity for businesses to develop an SEO advantage by including web video as part of their overall marketing strategy.

Google’s recent changes to the way it rates websites has undoubtedly favoured sites with video content. This is not change for changes sake, but reflects what Google believes its customers are looking for when they search online. The growth in YouTube alone points to the fact that users like to watch video – especially in preference to pages upon pages of text that websites have traditionally offered. Even websites that score poorly overall in Google indexing can achieve page 1 ranking with optimised web video.

As always, with any website content, there are two parts which need to be carried out correctly. The first is the web video content and we have written elsewhere about how to create or curate web video content. It’s equally as important to make sure all web video is optimised fully.

Briefly here are 3 simple steps to start achieving this:

1 – Submit to YouTube

Harnessing the power of YouTube makes sense, especially for smaller organisations. You can be sure that Google will index the content, and that will help with getting your brand recognised – but it won’t necessarily drive traffic to the site so you will need further optimisation to maximise your online video marketing.

2 – Create a video sitemap

Another of Google’s Webmaster Tools, it is specifically designed to support video content and offers a step-by-step guide to best practice and how to submit a video sitemap. Don’t assume that because you have submitted a sitemap for your website that video content will also be indexed. Better to be SEO safe than sorry, so use the video sitemap for all web videos.

3 – Titles and tags

As with traditional SEO, using the correct keywords within video titles and descriptions will help get your web video seen. ‘Correct’ here means keywords are related to the web video content and are related to [perhaps even the same as] the keywords on the website page where the video is placed.

As with traditional SEO, long-tail keywords can help get the video content on to page 1 of Google. Users are not searching any differently; they are just seeing results offered differently – with web video often at the top of the rankings. Make sure keyword-rich descriptions are also used when annotating the content or in ALT tags on your website.

Hopefully these three steps will show you the importance of SEO for online video marketing and how it can be done relatively easily. However, professional and cost-effective help is always available to help you turn your web video into a commercial advantage.

 

Sep
20

Beyond YouTube – Getting your web video seen

web video marketing

YouTube is sometimes regarded as the second most used search engine, and it is essential that companies that use web video as part of their online video marketing strategy upload video to their websites. However, uploading a video is not enough by itself to make sure the video gets seen, and there are other submission strategies that will promote your web video – and therefore your business:

Video marketing tip 1 – Video sharing websites

There are literally hundreds of web video sharing sites, although none currently comes anywhere close to YouTube in terms of their audience. However, almost all allow you to submit for free and should be given consideration. Remember, you are trying to build links, establish your website as a quality location of regularly updated, original and relevant content so the more opportunities you have to do this the better – and if they are free then better still. Nobody is suggesting you submit to them all, but that you go ‘beyond YouTube’ and submit your web video to a select number of “other” quality video sharing websites. Well known services like Vimeo and PhotoBucket have a high Google PageRank and an increasing number of users – and you, your colleagues and customers may have other favourites that are worth considering.

Video marketing tip 2 – Blogging

In almost all business sectors, blogs and bloggers play an important role often wielding great influence within the sector and with potential customers. Obvious examples are in fashion or music, but almost any sector will have evangelists and experts that can blog regularly. These blogs are then often linked to other blogs and spread ‘virally’ so will help you to gain great exposure.

What bloggers often need is content, and the content they rarely receive is web video. So the chances are, with the right video sent to the right blogger, it will be used. What is ‘the right video’? It’s likely to be informative rather than promotional, a ‘how-to-guide’ not a ‘buy from me’ video. With carefully crafted content and correct tagging it can drive traffic to the website. Who is ‘the right blogger’? It will be someone who blogs regularly on the relevant topics, whose demonstrates expertise and whose blogs generate responses.

You’ll need to spend time researching and reading, and take more time to build up relationships by responding to posts etc. Don’t ask out of the blue to link to your video, but get to know the blogger, build up a rapport – you’ll then be in a position to develop a longer-term relationship.

Video marketing tip 3 – Social media marketing

It may seem obvious but online video marketing means using social media channels as much as or more than traditional media. Make sure you link your web video to Facebook, Twitter, LinkedIn and any other sites that you (and your customers) use. Make sure the video can be Bookmarked, StumbledUpon, Digged etc to maximise its ability to be referenced by others.

Video marketing tip 4 – Forums

The way in which potential customers are doing business has changed because the World Wide Web – and it is changing the Web in return. Plenty of buyers visit review sites and forums to gather information and find out about others’ experiences. Whatever your sector, there will active forums about the area your business is involved in. Becoming part of these forums, responding and advising using your expertise is a great way to build your brand and will open another avenue to distribute your web video. As with blogs, this is about building up trust and relations. Most blogs won’t let you post links straight away – they want you to contribute.

All four of the channels discussed will require time – to research, to upload and to contribute. However, they do offer excellent opportunities for increasing the effectiveness of your online video marketing – and that will mean improved recognition and sales for your business.

Aug
19

5 video marketing myths

Web Video MythsHow we use the web changes constantly and one of the most recent changes has been the growth in online videos. YouTube, which sees over 2 billion views a day, has largely been responsible for changing web user’s behaviour. What started as a home for the weird and whacky has itself become one of the most useful tools in web marketing and pointed the way to the future for business websites.

It’s becoming clear that web users like video content. Media websites have increasingly moved to online video – and they have been some of the main beneficiaries of Google’s recent algorithm changes which seem to indicate the vide content will play an increasing role in SEO.

So why do so few businesses use web video marketing? Here we examine some of the myths about web video marketing:

1. It’s too expensive

Like all marketing, web video marketing needs to be cost effective. It’s important to remember that good video has a much greater potential for going viral than good or even great text. Not only will it allow you to leverage the power of YouTube [now the no. 2 search engine according to some] but there is a greater chance of your video being embedded and linked by others. This not only helps build the good quality links that helps with your sites SEO, but does something much more important – gets your business, expertise and products/services noticed. How valuable is that?

Additionally, production web video marketing material is an increasingly competitive market and there are plenty of entry level companies offering great value.

2. It’s difficult to create content

You can find some great ideas about coming up with web video content, but to put it simply, if you can write about it, you can make a video about it – and often with much greater effect. If you sell products, showing how they work not only makes the benefits clearer for the customer, but actually prevents them from choosing your competitors; the customer already starts to think of your company as experts and they may start to connect with the person presenting the video – turning your business into a brand.

From ‘Meet the Team’ to product reviews, conference/exhibition videos to FAQ’s there are dozens of topics that will make great web video marketing for your business. Nobody will pretend that it doesn’t take preparation and dedication – lots of valuable things do – but the rewards for the business should be well worth it.

3. It’s too embarrassing

To coin a phrase, it’s not all about you! Seriously, there may be other people in the organisation [or family or friends] that aren’t embarrassed. Or you can feature just the product without appearing in the video yourself. One thing to remember is that most viewers are not expecting Hollywood standards. In fact, slick and smart videos are often actively disliked by viewers. Most people are looking to see real people talking honestly, giving their expertise for free.

Additionally, searching the web should deliver a wide range of existing video content that will be useable for your web video marketing. Others are likely to have already made and uploaded online reviews. Enthusiasts will have created ‘how it works’ videos. These will make great content for your website – and save your blushes

4. Videos have limited SEO value

Increasingly, search engines try to reflect what visitors’ value in websites. Search engines want to deliver users websites that provide a good experience – great copy, interactivity via social media etc and – as we have seen – online video. Therefore search engines actively prioritise those business that use online video marketing. Look yourself – next time you do a search on Google see how prominent video content is featured. Again, they are often YouTube videos. Including online video marketing will allow your business to benefit from this channel too.

There is best practice for all online videos around tags, titles, descriptions etc. to gain the most SEO benefit, but they are essentially no more difficult or indeed different to any other SEO practices.

5. It’s just for Big Businesses

Smaller businesses often feel that their customers don’t want video. The facts tell a different story – and point to a future where online video marketing plays an increasingly important role:

  • More than 27.4 million UK Internet users (78% of the total UK Internet audience) viewed 3.2 billion videos online.
  • 68% of people who watch online videos, will in turn, pass links for these videos onto their friends… turning them into viral traffic machines.
  • More than 65% of the people who watch online videos are between the ages of 35 and 64 (and 67% of these earn middle to high incomes)

Already changes in mobile technology has seen a massive increase in mobile searches and related video viewing. Small business can sit back and let large brands dominate, or they can look at the facts and consider the value of web video marketing.

Jul
21

The importance of web video in internet marketing

web video marketingThe importance of internet marketing cannot be denied.

It has been proven time and time again to be cheaper and often more effective than offline marketing such as TV, Radio and Print. The round the clock and global availability of the internet makes it possible for business to market their products and services anytime, to anyone and in real-time. However, internet marketing will only be successful with the use of appropriate techniques and tools.

An impressive and useful website is the basic requirement of any business looking to promote itself online, but to make it truly popular there are lots of other factors that come into play. Relevant and informative content, good navigation, use of visually appealing images, search engine marketing, social media marketing and interesting videos are some of the features that can make your website popular.

Let’s look at content…

Text content and pictures provide the general information about your business and typically form the basics of a web page, but a web video can impart so much more than just text and images, for example personality. By adding videos to your website, you can give your visitors and potential customers a much better idea about your business. For instance, a hospitality business can include a video clip to show the premises, services, staff and location of its hotels or guest houses. Not only would it give a better idea to potential customers about the services, but it would also make the website more engaging and interesting, helping to keep visitors on the site for longer.

Let’s look at marketing…

Web videos can be hosted on YouTube as well as other video and social websites which are proactively searched by a global audience of potential customers. YouTube is now considered by many as the second largest search engine – with over 2 billion views a day. It’s free, SEO friendly and still growing. Facebook has more than 700 million users worldwide, that’s 1 in every 13 people on Earth. Twitter has over 200 million users, sending out over a billion tweets per week. If you don’t have web video content, then you will be missing out on an invaluable way to promote your business and gain more brand exposure using these networks.

So how can you take advantage of web video?

Businesses can of course produce these videos with basic recording equipment such as a web cam, mobile phone or cheap digital camera, which can work very well for things like video testimonials, blogs and how-to guides. But for a superior and quality rich video promotion, you will probably need to consider a professional web video company who will use the best cameras, recording equipment and lighting. A good web video production company will also help to market your video using social media, video networks, email and even optimise your video for SEO to improve its ranking in search engine results. Without a doubt, the inclusion of web videos on websites and social media can be one of the most effective ways of strengthening any internet marketing campaign.

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